Unsure what a package is? Checkout this article.
What are Package Contents?
Package contents are any products, aside from accommodation, that you want to include as part of a package's offering.
They can be default items that are included as part of the base package or an optional or alternative item that can be added in addition to or as a substitute for any default items.
Package contents are either a single item or part of a group. The differences are explained below:
Single items are products offered to your clients and can be identified in the package builder because they are justified hard to the left (see screenshot above).
There are two roles for a package item:
- Default: a default single item can not be deselected from inclusion in your package by your customer.
- Option: an optional single item is a product that your customer can add to their package if they want to. It's an opportunity for you to upsell additional activities, services, rentals, items, etc.
This is what a default item would look like in the frontoffice. It is fixed to always selected:
This is what an optional item looks like in the frontoffice. It can be toggled between selected and unselected by clicking on it:
Group items differ slightly from single items in that they give your customer an selection of options to choose from. For example, this could be beginner, intermediate and advanced surf lessons. By having the three options presented in a group your customer will be able to take their pick.
There are two types of groups:
- Default/Alternative Groups: this is a group where the default item is preselected and the price is included within the base price of the package, but there is also an option to be able to select a different item. If there is a price difference between the two items then this is displayed next to the alternative item.
- Option Groups: this is a group of optional items where your customer can choose one or none of the items presented. For example, below you can see that in the frontoffice two items are presented as options but on initial pageload neither are selected. Selecting one item when the other item is selected will deselect the first item.
How Can I Customise The Way Package Contents Are Displayed and Booked?
There are a number of different settings to change the way package contents are displayed, and each is described in further detail in its own article: